AVENUE IDEAS, LDA PRIVACY POLICY (“PRIVACY POLICY”)

1. ABOUT THE AVENUE IDEAS, LDA AND THIS PRIVACY POLICY

 

We are the Avenue Ideas, Lda (“we”, “us”, “our”), and we are committed to protecting your privacy.
Avenue Ideas, Lda is the controller for the purposes of the General Data Protection Regulation (the “GDPR”) a company registered in Portugal (Company No. 514166436), with its registered office located at Avenida da República, 885, 1º Andar, Sala B7, 4450-243 Matosinhos, Portugal.
This Privacy Policy provides information on how we collect and use personal data. Avenue Ideas, Lda operates coolguide4you.com and the Coolguide4you iOS and Android mobile applications (collectively, the “Website”).
This Privacy Policy sets out the information that we collect, the reasons for which we collect that information, and how we can use and share that information.
The Website and the services provided by Avenue Ideas, Lda are not intended to be used by children. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, you can contact the Avenue Ideas, Lda Data Protection Officer at privacy@coolguide4you.com.

 

 

2. THIRD PARTY WEBSITES

 

Our Website can contain links to and from the websites of our partner, advertisers, amongst others. If you follow a link to any of these websites, please note that this Privacy Policy does not apply to those websites. We are not responsible or liable for the privacy policies or practices of those websites, so please check their policies before you submit any personal data to those websites.

 

 

3. WHAT INFORMATION DO WE COLLECT AND HOW?

 

When you interact with us, whether by using our Website or communicating with us, we may collect the following information about you:

– information you give us: you may give us information about yourself if you sign up for an account on our Website, complete any online forms (such as registration forms), opting to receive our newsletters and participate in social media functions with our Website, or correspond with us (by email, telephone, instant chat, social media or otherwise).
Depending on what you provide, this information can include your name, address or location, phone number and email address.

• information we receive from other accounts or sources: we can receive information about you from other sources, such as from your other accounts or other websites, including data brokers, media providers like Facebook and Google.
By logging in to our mobile applications via Facebook or Google, or linking your account on our Website to your Facebook or Google accounts, you are giving us permission to obtain certain information and content from these accounts. The specific types of information that we may obtain depends on your settings for that account or website, and will be subject to their privacy policies.

• information our IT systems collect about you: each time you visit the Website, certain information will be created and automatically recorded by our IT systems. That information includes:

– cookies: you can see more details about cookies in section 7, but these small text files can help improve your experience with the Website and make it easier to interact with us. This may include storing your location or language preferences to save you having to re-enter information when returning to, or ensuring that items you wish to order don’t disappear as you navigate between pages on, our Website. We also use cookies to provide you with tailored advertising;

– device information: the information provided by your device will differ depending on which type of device you are using (whether it’s a PC, Mac, iPhone, Android, or otherwise) and the settings on that device, but includes the type of device you have (such as an iPhone 6S or Samsung Galaxy S7), the device’s IP address, the browser you are using, your mobile network provider (for mobile devices), the pages you have visited, your time zone and country location, and crash or download error reports.
The information that may be provided is the type of device you have, the device identifier, location of the device, and where relevant, and when the device is connected to the Wi-Fi network, the connection type and the operator network. You can prevent information being provided by turning off the Wi-Fi feature on your device.

You can see more details about the third parties we use in section 5.

 

 

4. WHAT DO YOU USE MY INFORMATION FOR?

 

For information about opting out of targeted advertising and controlling the use of cookies, please see the cookies section of this Privacy Policy.

Please note that we do not sell your information without your consent (whether your name, address, emails address, or otherwise) to any third party.

Please scroll down to find out the detailed purposes for which we collect your information, what specific information is collected and the legal basis for which we purpose that data.

• To register and manage your account in our Website or use the social media section, we collect your name, email and other additional details you may wish to add in your account, like phone number and addresses. The legal basis is the performance of a Contract with you.

• To administer, maintain and optimize our Website and our services, we collect your device information (such as your device IP address and device type), Cookie identifiers and browsing information. The legal basis is the legitimate interests in running our business.

• Analysis of your behavior and do requests in our Website, we collect your Name; Email; Phone Number; Addresses; Browsing history and behavior; Device Information; Guidance preferences; Cookie identifiers; Internal identifiers; Country. The legal basis is our legitimate interests in running our business and improve our Website and your experience.

• Carry on research and analysis on your use of our website, we collect your Name; Addresses; Email; Device information, legal basis is our legitimate interests in running our business and improve our Website and your experience.

• Advertising and re-target advertising, we collect your email, cookie identifiers and device information. The legal basis is our legitimate interests in running our business.

 

 

5. WHO DO YOU SHARE MY INFORMATION WITH?

 

To provide the Website and our services, we work with a number of carefully selected third parties. To do this, we may share your information with these third parties in the following limited circumstances:

• Third party service providers for business purposes: to function properly, we rely on a number of carefully selected third parties to provide us with services and products. We permit these companies to use your personal information only to the extent necessary to provide us with their services and products. Below you can find the types of third parties we use:

– Analytics and search engine providers, like Google, that we use to assist us in the improvement and optimization of the website. These providers are based in the United States and in Europe.

• to comply with legal requests: on occasion we may be required to liaise with various regulators and law enforcement agencies in a number of different countries, whether as a result of law, a court order, or another legal process. Although we dispute requests wherever suitable, in some cases we may have to share your information with the regulators or law enforcement agencies. Where we consider it appropriate, and provided we are not prohibited from doing so by law or court order, we will attempt to notify you of these legal demands.

 

6. WHAT ARE MY PRIVACY RIGHTS?

You have certain rights in relation to the personal data we hold about you, which we detail below. Some of these only apply in certain circumstances as set out in more detail below. We also set out how to exercise those rights. Please note that we will require you to verify your identity before responding to any requests to exercise your rights and that can include asking a set of security questions to ensure it is you. When you have appointed someone else to do the request on your behalf, that person and/or organization needs to show a valid power of attorney issued by you. We must respond to a request by you to exercise those rights without undue delay and at least within one month (although this may be extended by a further two months in certain circumstances). To exercise any of your rights, please contact us at privacy@coolguide4you.com or by writing to Data Protection Officer, at Avenida da República, 885, 1º Andar, Sala B7, 4450-243 Matosinhos, Portugal.

• Access. You can also request a copy of your information. If you require more than one copy of the data we hold about you, we may charge a reasonable administration fee.

We may not provide you with certain personal data if providing it would interfere with another’s rights (e.g. where providing the personal data we hold about you would reveal information about another person) or where another exemption applies.

• Correction. You have the right to correct any personal data held about you that is inaccurate. You can request the correction by emailing us. Please note that in some cases we can ask you to explain in detail why you believe the personal data we hold about you to be inaccurate or incomplete so that we can assess whether a correction is required. Please note that whilst we assess whether the personal data we hold about you is inaccurate or incomplete, you may exercise your right to restrict our processing of the applicable data as described below.

 

7. COMPLAINTS

If you have any questions or concerns about this Privacy Policy, please contact us:

• by emailing us at privacy@coolguide4you.com or by writing to the Data Protection Officer, at Avenida da República, 885, 1º Andar, Sala B7, 4450-243 Matosinhos, Portugal.

 

8. UPDATES TO THIS POLICY

 

If you have any questions or concerns about this Privacy Policy, please contact us:

Any changes we may make to this Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back regularly to keep informed of updates or changes to this Privacy Policy.

 

9. COOKIES

 

When you visit our Site, you will be required to consent to the creation and recording on your computer of a text file (Cookie). This file will allow you greater ease and speed in accessing the Site, as well as its customization according to your preferences. Most browsers accept these files (Cookies), but the User can delete them or set their lock automatically. In the “Help / Help” menu of your browser you will find how to make these settings. However, if you do not allow the use of cookies, there may be some functionality of the Site that you will not be able to use.